Get Answers - FAQ Section

 

What types of jewelry do you offer?

At Sat Jewells, we specialize in traditional Indian ethnic jewelry. Our collection includes handcrafted pieces such as oxidized silver statement bracelets, which are often adorned with ghungroo bells. These pieces are designed to enhance your festive attire and celebrate the rich cultural heritage of India.

Are your jewelry pieces handcrafted?

Yes, all our jewelry is handcrafted by skilled artisans. This meticulous process ensures that each piece is unique and reflects the exquisite craftsmanship that is characteristic of traditional Indian jewelry.

What occasions are your jewelry pieces suitable for?

Our jewelry is particularly suited for festive occasions such as Navratri and weddings. The intricate designs and cultural significance of our pieces make them ideal for enhancing traditional outfits during these celebrations.

How do I care for my jewelry?

To maintain the quality and appearance of your jewelry, it is recommended to store it in a dry place, away from direct sunlight. Avoid exposure to moisture and chemicals, and clean the pieces gently with a soft cloth to preserve their shine and integrity.

What is the return policy for your products?

We strive for customer satisfaction. If you are not completely satisfied with your purchase, please refer to our return policy for detailed information on how to initiate a return or exchange. It is important to note that items must be returned in their original condition.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.

How can I contact customer support?

You can reach our customer support team via email at satjewell@gmail.com or by phone at 9374626600. We are committed to addressing your inquiries and providing assistance as needed.

Are there any care instructions specific to oxidized silver jewelry?

Oxidized silver jewelry requires special care to prevent tarnishing. It is advisable to avoid wearing it while swimming or exercising, and to store it in an airtight container when not in use. Regular cleaning with a soft cloth can help maintain its appearance.